Simulation Environment
Demo Environment:sample data only
DashboardHelpHow Teams Communicate

Why Teams Choose to Communicate in Granullo

The Execution Room is where all parties collaborate on this program • with shared context, clear ownership, and a complete record of decisions.

Communication Guide v1.0

You are free to communicate via calls, email, or chat. Granullo ensures the final decisions, documents, and approvals are captured in one trusted place.

1Why Teams Choose Granullo
Benefits that make collaboration easier for everyone
Everyone sees the same context

No more “I didn't see that email” or conflicting versions of the truth.

Decisions don't get lost in inboxes

Important approvals and agreements stay visible and traceable.

Documents stay linked to actions

Files remain attached to the exact context and decisions they support.

Audits don't rely on memory

Everything is logged automatically • no scrambling to reconstruct what happened.

Escalations are easier to resolve

When issues arise, everyone can see the full history and context instantly.

2What Granullo Captures
Types of information that stay visible and linked

Requests

Structured requests help everyone move faster by capturing exactly what's needed • with context, ownership, and a clear trail.

Examples: Request Escrow Setup, Submit Card Branding, Request Go-Live Sign-Off

Messages

Messages here stay attached to the domain they belong to • helping future reviewers understand what was discussed and why.

Files

Files uploaded here remain linked to the exact stage and decision they support • no hunting through email attachments.

Activity Log

This is an automatic record of actions taken • for reference, review, and oversight. No manual logging required.

3How Granullo Protects Outcomes
You can discuss things elsewhere. Granullo ensures that what matters is captured.
Approvals need formal requests

So there's never confusion about who approved what.

Instructions are captured here

So nobody relies on email threads that get lost.

Decisions are recorded

So verbal confirmations become documented facts.

Everything stays in context

So side conversations don't create conflicting versions.

4Domains Explained
Each Domain represents a responsibility boundary within a program.
Domain TypeOwnerCan MessageCan Approve
Escrow Setup
Bank Partner
All parties
Bank
Card Branding
Client
(Bank-reviewed)
All parties
Bank
DPP Configuration
Bank-defined
All parties
Bank
Technical Integration
Co-owned
Granullo, Bank
Bank
Go-Live Sign-Off
Bank
All parties
Bank
5Role-Based Communication
Client
Can Speak In:

All program domains, intake forms, document uploads

Actions:

Create programs, submit documents, respond to requests, confirm go-live

Bank Partner
Can Speak In:

All domains, review threads, approval workflows

Actions:

Review, approve/reject, advance stages, sign-off go-live

Auditor / Regulator
Can Speak In:

Read-only access to all domains and activity

Actions:

Review audit trails, export evidence, verify compliance

6How Communication Progresses & Ends
Intake
Review
Setup
Go Live
Operations

What “Done” Means

A domain or stage is “done” when all required artifacts are submitted, all approvals are recorded, the designated authority has signed off, and the system has logged completion.

Drag me for clarity